Crooked Cottage | Palapa | Outdoor Haven | Hammock

HOUSE RULES 1. Guests & Occupancy The home is for registered guests only and must follow county occupancy limits for your rental. Please confirm your guest count when booking. 2. Parking No street parking is allowed. Please park only in designated spaces and stay within the county’s vehicle limit. Fines may apply for extra vehicles. 3. Pets Pets are only allowed with prior approval and a paid pet fee (if permitted for your rental). Unauthorized pets will result in an additional $250 fee. Please supervise pets when outside, as wildlife is common in the area. 4. Check-Out & Late Departure Please follow the check-out instructions in the House Manual. Unauthorized late departures may incur additional fees. 5. Cleaning The home will be professionally cleaned before your stay. Extra cleaning fees may apply if check-out procedures aren’t followed. 6. No Smoking or Drug Use Smoking of any kind (including marijuana and vaping) is not allowed inside or on the property. A $1,000 fee applies if smoke or residue is detected. 7. Property Condition Please report any issues or damage upon arrival so we can address them promptly. Some amenities such as Wi-Fi or cable may be affected by mountain weather. 8. Property Alterations Please don’t move furniture, hang items, or make changes to the property. 9. No Subletting Only registered guests may stay. Subletting or transferring your booking is not allowed. 10. Property Access Management may enter the home for maintenance, inspections, or emergencies with prior notice whenever possible. 11. County Rules All guests must comply with county short-term rental laws, including occupancy, parking, and noise limits. 12. Security Cameras Outdoor security cameras may be in use for property safety. No cameras monitor indoor spaces. 13. Weather Notice During winter months, carry tire chains and be prepared for possible power outages due to mountain weather. Refunds are not provided for weather-related interruptions. 14. Quiet Hours Please respect county quiet hours: Sunday–Thursday: 9 PM – 8 AM Friday–Saturday: 10 PM – 8 AM 15. Lost & Found Please double-check for personal belongings before departure. We’re unable to mail forgotten items. 16. Agreement By confirming your booking, you agree to follow all house rules listed above.

All areas are other than buildup and owners closest. **Lake Arrowhead is a private lake and short-term renters are not permitted access to the Lake, Lake trails, Peninsula Park, and Grass Valley Park as of September 28th, 2020. Available lakes for swimming, fishing, and walking trails are Lake Gregory in Crestline, Lake Silverwood, and Big Bear Lake in Big Bear. Lake availability will vary by season.